Tuesday, June 24, 2008
1:00 - 4:00 pm
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About This Event
On June 24, 2008, the New York City Council Committee on Technology in Government will hold an oversight hearing on HHS Connect. HHS-Connect is a back-end solution that links the computer databases for the health and human services agencies in New York City, creating one virtual case file for every “client” that can be shared across agencies. Clients need only put their personal and pertinent information online once and will be included in a virtual integrated case file, which they can access and update online. HHS-Connect offers New York City an opportunity to greatly reduce paperwork for caseworkers, improving customer service by enhancing the time spent with clients seeking City services. The program is a unique step forward in transforming the interaction between New Yorkers and the agencies that serve them, ultimately providing heightened transparency, accountability of health and human services, and more efficient services to the neediest New Yorkers. Where ACCESS NYC allows clients to determine their own eligibility for government services, HHS-Connect will allow the City to proactively determine if a client serviced by one agency might be eligible for services by another agency.
[Via nextNY Digital]